Lettings Administrator – Property Management

About the role

This full‑time Lettings Administrator position supports a high‑profile global real‑estate agency in Windsor. You will act as the primary point of contact for landlords and tenants, ensuring a seamless experience from initial enquiry through to move‑in.

Key responsibilities

• Prepare and dispatch landlord paperwork, confirming property compliance before marketing.
• Maintain up‑to‑date knowledge of industry legislation and AML procedures.
• Coordinate with deal progression and property management teams to secure all required documentation.
• Assemble market appraisal packs and send correspondence on behalf of the Head of Lettings.
• Schedule viewings, arrange photography, floorplans and EPCs, and upload assets to the system and website.
• Manage re‑let evaluations, documentation, and re‑marketing activities.
• Handle incoming calls professionally and provide feedback to landlords, tenants and applicants.
• Organise viewings when negotiators are unavailable and support office audits.
• Liaise with relocation agents and assist the sales coordinator/office manager with administrative duties.
• Process invoices and arrange payments.

Required profile

• Minimum of 1 year lettings administration experience.
• Detail‑oriented with a proactive, can‑do attitude.
• Ability to work independently and as part of a team.
• Strong organisational skills and the capacity to multitask.

Required skills

• Proficient in Microsoft Excel.
• Proficient in Microsoft PowerPoint.
• Proficient in Microsoft Word.