Lettings Coordinator

About the role

The Lettings Coordinator will be based in our Clerkenwell office, supporting the lettings team and acting as the first point of contact for landlords and tenants. You will help manage the end‑to‑end lettings process, ensuring compliance and high‑quality service.

Key responsibilities

• Receive and process Success Forms, conduct TOB, Land Registry and AML checks.
• Save interim reference reports and generate draft tenancy agreements in Reapit.
• Book certificates, inventories and arrange move‑in monies.
• Execute and distribute signed agreements to all parties.
• Maintain key registers, handle deposit returns and check‑outs.
• Provide front‑desk support, answer calls, welcome visitors and manage general office duties.
• Assist with compliance checks, certification renewals (GSC, EPC, EICR, licensing) and works orders.
• Support marketing activities such as canvassing, window cards and arranging photos.

Required profile

• Approximately 1 year of experience in a lettings or property administration role.
• Excellent attention to detail and strong organisational abilities.
• Clear and professional communication skills, both written and verbal.
• Ability to work autonomously while supporting a busy team.

Required skills

• Proficiency with the Reapit property management system (preferred).

What we offer

• Competitive salary of £30,000‑£35,000 per year.
• Full‑time, Monday‑Friday 9am‑6pm schedule.
• Ongoing training, development and clear career progression.
• Supportive, customer‑focused team environment.