Lettings Manager – Lead Residential Lettings Team

About the role

We are seeking a Lettings Manager to lead our residential lettings team in Gloucester. The successful candidate will be responsible for driving performance, growing market share and delivering exceptional service to landlords and tenants. This is a hands‑on leadership position within the Connells Group’s Taylors brand.

Key responsibilities

• Oversee day‑to‑day lettings operations, including valuations, listings and tenant placements.
• Lead, coach and develop a high‑performing team to meet and exceed targets.
• Build and maintain strong relationships with landlords, tenants and local property professionals.
• Monitor and analyse market trends to increase branch market share.
• Ensure compliance with industry regulations and internal policies.

Required profile

• Proven experience in a managerial or senior lettings role within an estate agency.
• Strong leadership, coaching and people‑management abilities.
• Demonstrated record of delivering excellent customer service and business generation in a target‑driven environment.
• Resilient, organised, numerate and detail‑oriented.
• Excellent verbal and written communication skills.
• Full UK driving licence.

Required skills

What we offer

• Competitive OTE of £35,000‑£45,000 with uncapped commission.
• Clear career progression and industry‑leading training.
• Full support and funding for the ARLA Propertymark qualification.
• Company car or car allowance.
• Comprehensive benefits package and opportunities for awards.