Medical Case Manager

About the role

Healix Health is looking for a Registered Nurse or Allied Health Professional to join as a Clinical Case Manager. You will support members through their healthcare journeys, ensuring access to high‑quality, clinically appropriate and cost‑effective care.

Key responsibilities

• Manage your own caseload with a proactive, member‑focused approach.
• Liaise with healthcare providers, consultants and treating clinicians to coordinate appropriate treatment and care.
• Monitor treatment plans and progress, ensuring clinical appropriateness and alignment with members' needs.
• Support discharge planning and ongoing care arrangements.
• Review healthcare costs and treatment pathways to ensure value and effective financial oversight.
• Assess treatment eligibility in line with scheme terms and conditions.
• Maintain accurate case records using the Case Management System.
• Provide guidance to members on healthcare claims and treatment options.
• Conduct Health Needs Assessments and signpost wellbeing support where appropriate.
• Offer clinical expertise to internal stakeholders and contribute to service development.

Required profile

• Registered Nurse (RN/RMN) with current registration and minimum two years clinical experience, or Allied Health Professional with HCPC registration and minimum two years experience.
• Strong clinical assessment and decision‑making skills.
• Excellent communication and relationship‑building abilities.
• Ability to manage a varied workload and prioritise effectively.
• Strong attention to detail and organisational skills.
• Customer‑focused approach with a commitment to delivering excellent service.
• Good IT skills, including Microsoft Office and digital case‑management systems.

Required skills

• Microsoft Office
• Digital case management systems

What we offer

• Competitive salary £40,000‑£42,000 per year.
• Health insurance, pension scheme and life insurance.
• Paid vacation and flexible paid time off.
• Employee development programs, training and progression opportunities.
• Gym membership, wellbeing scheme and employee assistance programme.
• Office perks, casual dress, free work laptop and cycle‑to‑work scheme.
• Referral bonus and social opportunities.