Medical Secretary

About the role

We are seeking an experienced Medical Secretary to join a newly opening private specialist clinic in Central London. The role provides dedicated administrative support to the clinical team as the practice launches, working 37.5 hours per week, Monday to Friday.

Key responsibilities

• Provide secretarial support to consultants, including audio and copy typing of clinic letters, reports and other clinical correspondence.
• Manage and coordinate consultants' diaries, clinics and appointment schedules.
• Process referrals and liaise with GPs, hospitals and other healthcare providers regarding patient care and results.
• Distribute clinic letters and reports to patients and healthcare providers promptly.
• Coordinate and book investigations, procedures and admissions as instructed by the clinical team.
• Register and onboard patients onto the clinic's electronic patient record system.
• Act as a point of contact for patients, handling enquiries about appointments, treatments and pricing.
• Maintain accurate, confidential patient records in line with GDPR and data protection policies.
• Process payments, insurance claims, authorisations and invoices as required.
• Prepare correspondence, minutes and documentation for the clinical team.

Required profile

• Previous experience as a Medical Secretary or in a similar medical administration role.
• Familiarity with private healthcare practices and procedures.
• GCSE level or equivalent education, including Mathematics and English.
• Ability to handle confidential information with discretion and in compliance with GDPR.

Required skills

• Appointment management systems
• Digital dictation software
• Electronic patient record (EPR) systems

What we offer

• Competitive salary up to £35,000 per annum.
• 25 days annual leave plus public holidays.
• Staff travel loan and pension scheme.
• Full training and induction.