Microsoft 365 Administrator – IT Support Analyst

About the role

We are looking for a Microsoft 365 Administrator who will also act as an IT Support Analyst for our finance and credit business. The role is based onsite in Debden (IG10) and requires a Monday‑to‑Friday presence, with occasional out‑of‑hours support on a rota basis.

Key responsibilities

• Provide 1st‑line to 3rd‑line support for all end‑user hardware and software.
• Manage and maintain Microsoft 365 services, including Azure AD (Entra ID), Intune, SharePoint and Purview.
• Resolve tickets and tasks on the internal IT helpdesk within agreed SLAs.
• Perform preventative maintenance and updates on client and server equipment.
• Participate in the out‑of‑hours on‑call rota to support staff remotely during weekends.

Required profile

• Strong hands‑on experience with Microsoft 365 administration.
• Proven background in technical support, progressing to cloud administration.
• Ability to work onsite full‑time and commute within 60 minutes.
• Willingness to join a small IT team and contribute to its growth.

Required skills

• Microsoft 365
• Azure AD (Entra ID)
• Intune
• SharePoint
• Purview

What we offer

• Competitive salary with pension scheme and health benefits.
• Free onsite gym and parking.
• Office located a 5‑minute walk from Debden tube station with excellent road links.