Mid-Market Account Executive – EMEA

About the role

As a Mid-Market Account Executive you will join Serval’s founding go‑to‑market team, owning the full sales cycle for IT and Security deals across EMEA. You will work closely with founders, product and engineering to shape the commercial motion of an AI‑native automation platform.

Key responsibilities

• Own the end‑to‑end sales process from pipeline generation to close for multi‑stakeholder IT and Security accounts.
• Develop deep customer understanding, map org structures and align stakeholders around business value.
• Deliver consultative, technical demos showcasing AI agents that automate onboarding, access and service‑request workflows.
• Collaborate with product, marketing and engineering to influence roadmap and messaging based on feedback.
• Maintain disciplined sales process with pipeline hygiene, next‑step clarity and accurate forecasting.
• Contribute to GTM playbooks, refining outbound motions, ICP definitions and sales collateral.
• Represent Serval at industry events and customer meetings (≈ quarterly travel).

Required profile

• 2–5 years of full‑cycle B2B SaaS sales experience, consistently meeting quota in an outbound‑driven environment.
• Proven success selling technical or workflow automation solutions to IT, Security or Engineering leaders.
• Experience managing complex, multi‑stakeholder sales cycles (1–4 months) with VP/C‑suite decision‑makers.
• High‑agency operator who thrives in ambiguity, builds pipeline from scratch and helps shape processes.
• Exceptional communication, storytelling and demo skills.

Required skills

• Ability to demo or discuss APIs, workflow builders and automation platforms.

What we offer

• Impact: play a key role in shaping product success and company growth.
• Growth: build a fundamentally new AI product offering with support from experienced investors.
• Culture: join a team that values innovation, ownership, accountability and fun.