Mobile Vehicle Technician – Roadside Assistance

About the role

We are seeking an experienced Mobile Vehicle Technician to join a global prestige roadside assistance provider covering North London and surrounding areas. You will work independently from a fully equipped service van, delivering on‑site diagnostics and repairs to stranded motorists.

Key responsibilities

• Attend roadside breakdowns as directed by the Operations Centre.
• Diagnose vehicle faults and complete repairs efficiently at the roadside.
• Achieve high first‑time fix rates using provided tools and training.
• Update the Operations Centre with outcomes and next steps for each job.
• Provide a calm, professional, and reassuring customer experience.
• Maintain your service vehicle, tools, and stock to a high standard.
• Offer technical support by phone when required and complete all job documentation accurately.

Required profile

• Proven experience as a Vehicle Technician, Mechanic or Automotive Technician.
• NVQ Level 3 in Vehicle Maintenance & Repair or equivalent qualification.
• Strong diagnostic ability with a logical approach to fault finding.
• Ability to work independently while being a strong team player.
• Excellent customer service skills and a professional manner.
• Full UK Category B driving licence (maximum 6 points).
• Willingness to work flexible shift patterns.

Required skills

• Vehicle diagnostics.
• Roadside repair techniques.
• Use of diagnostic equipment and high‑quality tools.
• NVQ Level 3 Vehicle Maintenance & Repair knowledge.

What we offer

• Competitive salary £42,500 – £58,000 OTE.
• Company pension and private medical cover.
• 33 days annual leave.
• Discounts on vehicles.
• Learning and development opportunities with manufacturer‑level training.
• Fully equipped service vehicle and tools.