Mortgage Administrator – Full‑time, Worthing

About the role

We are seeking a full‑time Mortgage Administrator to join a reputable financial services firm in Worthing. The role supports Mortgage Advisers by managing the client journey from application through to completion, ensuring accuracy and timely service.

Key responsibilities

• Liaise with clients, lenders, underwriters and estate agents to obtain updates and progress applications.
• Maintain precise client records and track workflows using the company’s CRM system.
• Manage diaries, organise correspondence, answer calls and perform general office duties such as scanning and filing.
• Ensure all client files and documentation comply with regulatory and company standards.

Required profile

• Minimum 1 year of administration experience within the mortgage sector.
• GCSE Maths and English (grade C/4 or above).
• Proficiency in MS Office (Word, Excel, Outlook).
• Self‑motivated, highly organised and able to prioritise in a fast‑paced environment.
• Studying towards or holding a CeMAP qualification is desirable.

Required skills

• MS Office (Word, Excel, Outlook).
• Experience with a CRM system, preferably Intelligent Office.
• Familiarity with DocuSign or mortgage sourcing software is a plus.

What we offer

• Supportive team environment that values professional development.
• Competitive salary of £30,000‑£35,000 per year, dependent on experience.