NetSuite System Administrator

About the role

Franchise Brands is seeking an experienced NetSuite System Administrator to optimise and manage its ERP environment. The role bridges finance and IT, ensuring the platform supports the group’s multi‑brand franchise operations across the UK, North America and Europe.

Key responsibilities

• Provide 1st and 2nd line NetSuite support, including roles, permissions, dashboards and reports.
• Design, configure and maintain custom records, fields, forms, Suiteflows and SuiteApprovals.
• Monitor system performance, troubleshoot issues and implement enhancements.
• Lead data migration, integration best practices and ERP integration projects.
• Create and deliver user training, documentation and adoption support.
• Manage stakeholder relationships and own the technology roadmap.
• Coordinate with third‑party vendors and oversee the systems roadmap.

Required profile

• 3+ years of hands‑on NetSuite experience.
• Strong understanding of core financial processes (P2P, R2R, O2C) and NetSuite finance modules.
• Experience implementing NetSuite in a business or professional services environment.
• Proven ability to design and deliver project roadmaps.

Required skills

• NetSuite administration
• Suiteflows and SuiteApprovals
• Saved searches, customisation and reporting
• Dashboard creation
• ERP integrations and data migration

What we offer

• Competitive salary of £50K DOE plus benefits
• Hybrid working model
• Opportunity to shape technology strategy in a fast‑growing franchise group