Network Maintenance Operative (Fiber Optic Specialist)

About the role

Join Viberoptix as a Network Maintenance Operative to play a critical role in maintaining high-speed connectivity across Cumbria. You will be responsible for ensuring the reliability of our fiber optic infrastructure through both proactive maintenance and rapid emergency response to network outages.

Main Responsibilities

• Maintain and uphold fiber infrastructure in strict accordance with PIA (Physical Infrastructure Access) standards.
• Perform complex cabling and fusion splicing to repair defects, with a primary focus on aerial network components.
• Diagnose, test, and locate network faults using advanced equipment such as OTDR, lux meters, and splicing kits.
• Resolve individual customer issues as well as large-scale network incidents efficiently.
• Accurately document all repairs, damages, and completed works via internal reporting systems.
• Ensure full compliance with Health & Safety procedures, risk assessments, and industry best practices.
• Manage and maintain company vehicles, tools, and specialized equipment in peak condition.
• Follow maintenance schedules strictly to optimize operational efficiency and meet deadlines.

Candidate Profile

• Proven experience in fiber cabling, splicing, and advanced fault finding.
• Strong technical knowledge of the Physical Infrastructure Access (PIA) process.
• Hands-on experience with aerial infrastructure, including working with poles, ladders, and at heights.
• Ability to interpret complex test results from fiber diagnostic equipment.
• A proactive, organized, and solution-oriented mindset with a strong sense of teamwork.
• Excellent time management skills and the ability to work under pressure to meet strict deadlines.
• Full UK Driving License is mandatory.
• Flexibility to work rotating shifts, including weekends and emergency call-outs.

Required Skills

• Fiber Optic Splicing & Cabling
• OTDR & Fault Diagnosis
• PIA Standards Compliance
• Aerial Infrastructure Maintenance
• Health & Safety / Risk Assessment