O2C Specialist – Credit Control (UK & IE)

About the role

The O2C Specialist – Credit Control will join the Finance team of Customs Support Group, handling end‑to‑end billing and receivables for UK & Ireland operations. You will ensure invoices are accurate, support month‑end closing, and work closely with internal and external stakeholders.

Key responsibilities

• Collect receivables by contacting customers via phone and email, agreeing and documenting payment arrangements.
• Manage external debt collection processes and provide receivable position updates.
• Prepare and analyse periodic reports, contributing to continuous improvement of credit management.
• Ensure invoices are issued accurately within service level agreements and contractual terms.
• Collaborate with Sales, Operations, Customer Service, Finance and IT teams.
• Support month‑end closing activities and maintain compliance with internal controls and audit requirements.

Required profile

• Minimum 3 years of experience in credit management, Order‑to‑Cash, Accounts Receivable or Finance Operations.
• Experience in a shared services or international environment is an advantage.
• Strong analytical, problem‑solving and organizational skills.
• Advanced English (minimum B2) and ability to work in a fast‑paced, international setting.

Required skills

• Microsoft Dynamics Business Central (ERP)
• Advanced Excel
• Power BI or other reporting/automation tools (asset)

What we offer

• Permanent position with growth potential.
• Hybrid working model and flexible hours.
• Attractive fringe benefits including a pension plan.
• Learning and development opportunities in an international environment.