Office Administrator – Full‑time, Hybrid

About the role

Reed Business Support is seeking a proactive Office Administrator to join a thriving business in Middlesbrough. You will be the backbone of daily office operations, supporting multiple departments while delivering high‑quality customer service.

Key responsibilities

• Process and manage enquiries from UK and international customers, routing them via the CRM system.
• Maintain and update multiple databases, ensuring data accuracy.
• Prepare and issue quotations for customers and internal stakeholders.
• Edit and upload product images to the website using Photoshop (training provided).
• Answer telephone calls and direct enquiries to the appropriate department.
• Order and manage office stationery and supplies.
• Maintain staff holiday records and absence data.
• Arrange travel, accommodation and vehicle hire for business trips.
• Coordinate company events such as Christmas parties and team‑building activities.
• Support document preparation, filing and record management.

Required profile

• Previous experience in an administrative, office support or office management role.
• Excellent organisational abilities with strong attention to detail.
• Effective written and verbal communication skills.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Adobe Photoshop
• CRM system usage

What we offer

• Competitive salary up to £30,000 per annum.
• Monday‑to‑Friday schedule with hybrid working after training.
• 23 days annual leave plus bank holidays.
• Modern, refurbished offices with free onsite parking.
• Ongoing training and development opportunities.