Office Administrator

About the role

We are looking for a proactive Office Administrator to join a well‑established accountancy firm in Newton Abbot. This full‑time permanent position involves supporting both client‑facing and back‑office activities, ensuring smooth day‑to‑day operations.

Key responsibilities

• Set up new clients using Iris, Xero and AMLCC, and manage anti‑money‑laundering procedures.
• Prepare and dispatch client paperwork, reminders, newsletters and satisfaction surveys.
• Maintain and update personal and corporate client lists, including change‑of‑details and registered office information.
• Assist with filing company accounts and personal tax returns with HMRC and Companies House.
• Handle client payments via a virtual payment portal and manage confidential waste.
• Provide front‑of‑house cover, answer calls, manage voicemail and support visitor hospitality.
• Update the company website, ensure reception literature is current, and organise social events such as the Christmas party.

Required profile

• Minimum 5 years of administration or office management experience.
• Professional telephone etiquette and strong written communication.
• Ability to work independently while supporting a team.
• Personable, sociable and comfortable dealing with clients face‑to‑face.

Required skills

• Advanced Excel and Microsoft Office proficiency.
• Experience with Iris, Xero and AMLCC (training provided).
• Knowledge of Publisher for newsletter creation.
• General IT competence and database usage.

What we offer

• Pension contribution of 4%.
• Free on‑site parking.
• 20 days annual leave plus bank holidays, increasing with tenure.
• Paid Christmas office closure (not deducted from leave).
• Opportunities to support social events and staff activities.