Office Facilities Assistant

About the role

You will support the Office Facilities Manager and Facilities Officer in maintaining high‑quality office facilities and delivering a friendly, customer‑focused reception service for all building users.

Key responsibilities

• Process payments and manage administrative records and internal post.
• Organise deliveries, couriers, taxis and handle manual‑handling tasks such as distributing and storing items.
• Maintain a tidy environment across reception areas, interview rooms and common spaces.
• Provide courteous handling of callers and visitors, ensuring efficient reception operations.
• Assist with basic facilities tasks and support day‑to‑day office operations.

Required profile

• Proven experience in a customer‑service delivery role.
• Strong problem‑solving ability and commitment to meeting service standards.
• Excellent communication, sound judgement and natural empathy.
• Good numeracy, organisational skills and ability to adapt to changing priorities.

Required skills

What we offer

• Salary of £29,864 per annum plus up to 5% performance‑related pay.
• 27 days holiday, non‑contributory pension and flexible benefits scheme.
• Fixed‑term contract until April 2027.
• On‑site role in purpose‑built offices at Hale Village, with easy access to Tottenham Hale transport interchange.