Office Manager – Facilities & Operations

About the role

The Office Manager will be the central hub for day‑to‑day office operations in our Leeds site, ensuring a safe, well‑organised and high‑performing workplace. You will coordinate facilities, health & safety, front‑of‑house duties and internal events, supporting both employee experience and business efficiency.

Key responsibilities

• Manage building facilities, liaise with landlords and contractors, and oversee notice‑board information, parking and room‑booking systems.
• Maintain contractor approval records and ensure all on‑site work complies with documentation requirements.
• Lead annual health‑and‑safety and fire audits, implement corrective actions, and organise fire‑marshal and first‑aid training.
• Conduct Driving‑for‑Work licence and insurance checks, and perform Display Screen Risk Assessments.
• Act as a fire‑marshal and first‑aider, and maintain recruitment lists for these roles.
• Welcome guests, contractors and new starters, manage front‑of‑house activities and ensure safety compliance.
• Oversee catering orders, deliveries and stock levels for office and event needs.
• Plan and execute formal and informal internal events, including charity fundraising initiatives.
• Handle incoming courier and mail deliveries.

Required profile

• Minimum education to GCSE level (or equivalent).
• 5+ years of administrative support experience (desirable).
• Experience with the Simpro Group technology stack.
• Proven ability to manage high volumes and multiple priorities in a fast‑paced environment.
• Collaborative team player with strong attention to detail.
• Highly flexible and responsive, especially across global time zones.
• Excellent problem‑solving abilities.

Required skills

• Simpro Group tech stack

What we offer

• Generous annual and personal leave entitlement.
• Private health insurance and employee assistance programme.
• Life insurance and company pension with uncapped 5% employer contribution.
• Generous parental leave and paid volunteer days.
• Public holiday exchange scheme and talent referral programme.