Office Manager

About the role

We are looking for an experienced Office Manager to run the day‑to‑day operations of our small, friendly accountancy practice in Cadishead. You will act as the central hub between directors, staff, clients and external bodies, ensuring smooth workflow and high‑quality client service.

Key responsibilities

• Oversee daily office administration and maintain accurate client records.
• Coordinate client onboarding and off‑boarding processes.
• Monitor workflows, deadlines and staff workloads, allocating tasks as needed.
• Serve as the first professional point of contact for clients and arrange meetings, documents and approvals.
• Support routine HMRC and Companies House administration.
• Provide day‑to‑day coordination and support to the wider team.
• Supervise and develop the office administration apprentice.
• Improve systems, checklists and administrative processes.

Required profile

• Strong experience in office management, senior administration or operational coordination.
• Highly organised, methodical and accurate with the ability to juggle multiple deadlines.
• Confident communicator with clients by phone, email and in person.
• Discreet handling of confidential client and financial information.
• Proactive, able to see tasks through to completion and comfortable working in a small team.

Required skills

• Invoicing and credit control.
• Reconciliations.
• HMRC administration.
• Companies House administration.

What we offer

• Competitive salary between £30,000 and £35,000 per year.
• Autonomous role with strong support from directors.
• Close‑knit team environment where contributions are recognised.
• Opportunities to develop administrative processes and mentor junior staff.