Office Manager & Sales Administrator

About the role

Our client, a leading London estate agency, is looking for an organised Office Manager and Sales Administrator to provide essential support to the sales team and ensure smooth office operations. The full‑time, office‑based role involves handling sales administration, appointment scheduling, and a range of HR and customer‑service duties.

Key responsibilities

• Provide secretarial and administrative support to the sales team, including issuing memorandums of sale, invoices and preparing marketing materials.
• Organise canvassing materials, book market appraisals and conduct AML checks for clients.
• Deliver HR support such as onboarding new starters, preparing contracts and maintaining documentation.
• Welcome clients and visitors, manage inbound calls, handle customer service requests and complaints.
• Support the Director with diary management, correspondence and act as first point of contact when required.
• Coordinate company events, including Christmas parties and team‑building activities.

Required profile

• Previous experience as a Sales Administrator or Office Manager in a sales‑driven environment.
• Excellent organisational and multitasking abilities with strong attention to detail.
• Confident communication style and a friendly, professional approach to customers and colleagues.
• Full UK driving licence is desirable but not essential.

Required skills

• Proficiency with spreadsheet software (e.g., Microsoft Excel).

What we offer

• Competitive salary up to £35,000 per year.
• Standard Monday‑Friday, 09:00‑18:00 office hours in central London.