Operational Resilience & Third Party Risk Management Analyst

About the role

Sitting within the integrated Procurement & Operational Resilience team in Technology, you’ll work alongside a close‑knit, high‑performing group. You will combine hands‑on governance ownership with active collaboration across Risk, Compliance, Tech and Legal to shift Atom from reactive compliance to a proactive operational resilience posture.

Key responsibilities

• Take full ownership of collating, analysing and producing Management Information, TPRM metrics and resilience committee packs using Google Workspace, Jira and Tableau.
• Proactively track, chase and manage open actions across resilience findings, supplier obligations and audit remediation.
• Conduct quality assurance on Business Impact Analysis submissions, manage customer survey processes and keep crisis playbooks up to date.
• Maintain the crisis management ‘battle box’, update CMT contact details and support business continuity and IT Disaster Recovery processes.
• Guide First Line Service Relationship Managers through third‑party due diligence, risk assessments, supplier performance reviews and training.
• Facilitate operational resilience scenario testing to identify vulnerabilities and monitor remediation plans.
• Identify opportunities to improve data quality, streamline due diligence and automate manual processes across resilience frameworks.

Required profile

• Background or exposure in financial services, retail banking, building societies or a similarly regulated environment.
• Foundational understanding of UK regulatory expectations for Operational Resilience and TPRM.
• Proven ability to map, analyse and document complex operational, technical or business workflows.
• Strong written and numerical capability to turn complex data into clear dashboards, reports and committee presentations.
• Excellent interpersonal skills to build collaborative relationships across diverse business functions.
• Highly structured approach with strong attention to detail and data accuracy under time constraints.

Required skills

• Google Workspace
• Jira
• Tableau

What we offer

• Salary of £30,000 per year
• Flexible hybrid working in Newcastle
• 4‑day work week
• Generous pension scheme (up to 13% of Atom input)
• 22.5 days annual leave plus public holidays
• Private medical insurance, health cash plan, life and critical illness cover
• £200 “All about me” fund
• EV scheme