Operations Administrator – Full‑time

About the role

We are looking for an Operations Administrator to support our Operations Supervisor and Director. The role focuses on maintaining accreditations, managing day‑to‑day administrative tasks and helping to improve overall operational efficiency.

Key responsibilities

• Assist in maintaining company accreditations and manage audits (BSI Quality, Environmental, H&S, Cyber Essentials, IT Service Management, NQA, Achilles, etc.).
• Conduct random checks to ensure compliance with SOPs and investigate quality issues.
• Prepare ISO reports on carbon footprint and business continuity.
• Perform monthly health & safety inspections and complete ad‑hoc customer and supplier questionnaires.
• Archive documents (insurance, training, property records) on the server and maintain the COSHH register.
• Oversee property maintenance, obtain quotes and ensure upkeep.
• Handle new starter/leaver processes, leave requests and general telephone enquiries.
• Support IT‑related issues, maintain operational databases and assist with projects for the Operations Director/Supervisor.
• Provide occasional support to the Purchasing team.

Required profile

• Good standard of education with strong written and numeric skills.
• Ability to work independently and as part of a team.
• Excellent knowledge of Microsoft Word, Excel and Outlook.
• Experience with ISO/NQA accreditations is desirable.
• Strong organisational skills and ability to manage multiple projects.
• High level of accuracy and attention to detail.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

What we offer

• Monday‑Friday, 9:00‑17:30 with a 1‑hour lunch break.
• 21 days annual leave plus bank holidays.
• MediCash health plan after probation (digital GP appointments).
• Competitive salary and a supportive working environment.