Operations Administrator

About the role

We are looking for a highly organised Operations Administrator to join our growing financial services team in Gatwick. You will support the end‑to‑end administration of lending facilities, ensuring a smooth experience for both clients and internal stakeholders.

Key responsibilities

• Process and administer financial transactions accurately and efficiently.
• Update and maintain client information across internal systems.
• Manage account administration activities throughout the customer lifecycle.
• Produce client correspondence, statements and regular reports.
• Monitor payments and assist with account reconciliations.
• Respond to client and internal queries, resolving issues promptly.
• Liaise with Sales, Credit, Risk, Finance and Operations departments.
• Support compliance and regulatory administration requirements.
• Provide general administrative support, including inbox management and document processing.

Required profile

• Previous administration experience, preferably within financial services, banking, lending or a regulated environment.
• Strong attention to detail and high level of accuracy.
• Excellent organisational and time‑management skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong written and verbal communication abilities.

Required skills

• Microsoft Excel
• Microsoft Office Suite

What we offer

• Hybrid and flexible working arrangements.
• Competitive salary and benefits package.
• Supportive, collaborative team environment.
• Opportunities to develop a career within financial services.
• Exposure to a broad range of operational and client‑facing activities.