Operations Director – Bespoke Joinery Delivery

About the role

We are seeking an experienced Operations Director to lead the delivery function of a leading bespoke joinery specialist operating across London, the South East and the Midlands. You will own the full project lifecycle, from contract hand‑over to final account, ensuring projects are delivered on time, on budget and to the highest quality standards.

Key responsibilities

• Lead and develop the Project Management, Design and Procurement teams as an integrated operation.
• Drive operational consistency, protect margins and manage programme risk.
• Shape strategic direction in boardroom discussions and translate strategy into daily execution.
• Build and maintain strong client relationships on site, addressing complex delivery challenges.
• Oversee project scheduling, budgeting and quality control across commercial and residential sectors.

Required profile

• Proven senior leadership experience in operations within construction, manufacturing or joinery.
• Commercially astute with a track record of protecting margins and improving operational discipline.
• Comfortable balancing strategic boardroom work with hands‑on site presence.
• Strong communication and stakeholder‑management skills.

Required skills

• Project management methodologies and tools.
• Design and procurement processes for bespoke joinery projects.
• Understanding of CAD workflows and manufacturing operations.

What we offer

• Competitive salary £100,000‑£125,000 per annum.
• Performance bonus, profit share and company car/allowance.
• Opportunity to influence senior leadership strategy and drive business growth.
• Dynamic environment with a skilled, quality‑focused team.