Operations Executive – Hybrid Role in Woking

About the role

We are seeking an Operations Executive to ensure seamless operational delivery for a key account. This fast‑paced, hybrid role combines data accuracy, stakeholder communication and hands‑on support for field teams.

Key responsibilities

• Downloading and quality‑checking retailer sales data daily and maintaining master data accuracy.
• Managing onboarding and off‑boarding of account staff, configuring field execution tools and handling operational queries via Manage Engine.
• Prioritising account requests, supporting field teams with visual briefs, travel bookings and fleet queries, and contributing to territory and route optimisation using CACI.
• Producing ad‑hoc reports, updating callfiles, reconciling company credit‑card expenses and providing holiday cover for the Operations team.
• Driving continuous‑improvement initiatives, covering reception when needed and completing one field visit per quarter.

Required profile

• Strong organisational abilities and keen eye for detail.
• Confidence working with data and performing basic analysis.
• Excellent communication and collaborative skills across teams.
• Proactive mindset with a desire to improve processes.

Required skills

• Experience with Manage Engine ticketing system.
• Familiarity with CACI software for route optimisation.
• Proficiency in Microsoft Excel for data handling.

What we offer

• Salary £25,000‑£26,000 per annum plus performance bonus.
• Hybrid working – 3 days in the office, 2 days remote.
• Permanent contract (37.5 h/week) and company‑provided technology.