Operations Support Assistant – Part‑time (24 hrs/week)

About the role

We are seeking a proactive Operations Support Assistant to work 24 hours per week across our London hospitality sites. Reporting to the Operations Manager, you will help keep multiple contracts running smoothly while gaining exposure to a leading hospitality business.

Key responsibilities

• Support a portfolio of hospitality contracts alongside the Operations Manager.
• Provide administrative support, reporting and operational documentation.
• Assist with recruitment, onboarding and general HR administration.
• Support site managers with day‑to‑day operational requirements.
• Coordinate meetings, communications and business updates.
• Assist with compliance, training and people‑related processes.
• Contribute to operational projects and business initiatives.
• Build strong relationships with site teams across multiple locations.

Required profile

• Previous experience in administration, operations, HR or hospitality support (desirable).
• Highly organised with excellent attention to detail.
• Professional, confident and approachable communication style.
• Ability to manage multiple priorities and work independently.
• Proactive, reliable and solutions‑focused with a positive attitude.

Required skills

• Strong IT skills, including Microsoft Office.

What we offer

• Tuesday‑Thursday working pattern – 24 hours per week.
• Excellent work‑life balance and free meals whilst on site.
• Contributory pension scheme, life assurance (2× salary) and employee assistance programme.
• Day off on your birthday, family‑friendly benefits and CODE Hospitality membership.
• Summer & Christmas parties, recognition schemes and clear career progression.