Optical Assistant – Full/Part Time in Witham

About the role

Join a friendly independent optical practice in Witham, Essex, as an Optical Assistant. Whether you prefer full‑time or part‑time hours, you will help deliver a seamless, high‑quality patient experience in a supportive environment where customer care is paramount.

Key responsibilities

• Welcome patients and provide exceptional customer service.
• Carry out pre‑screening eye health checks.
• Hand over patients smoothly to the optometrist.
• Dispense spectacles, advise on lens options and assist with frame selection.
• Manage collections, after‑care appointments and follow‑up communications.
• Fit, adjust and repair spectacles.
• Provide contact‑lens teaching and support.
• Complete administrative tasks accurately and maintain high standards of care.

Required profile

• Previous experience working in an optical practice.
• Excellent communication and customer‑service abilities.
• Professional, positive attitude with strong attention to detail.
• Organisational skills and a genuine passion for helping customers.

Required skills

• Spectacle dispensing
• Contact lens fitting

What we offer

• Competitive salary (£26,500‑£28,000 per year).
• Attractive bonus scheme.
• Generous holiday allowance.
• Friendly, supportive team environment.
• Opportunities for career progression.
• Balanced working hours promoting work‑life balance.