Outbound Telesales Agent

About the role

We are looking for a confident Outbound Telesales Agent to join a growing business in Biggleswade. You will be responsible for contacting small‑business customers, introducing our services and helping to increase turnover.

Key responsibilities

• Make outbound calls to new and existing small‑business customers.
• Present company products and services clearly and engagingly.
• Build rapport and long‑term relationships with customers.
• Identify sales opportunities and drive business turnover.
• Maintain accurate records of calls, conversations and outcomes.
• Follow up on leads and previous contacts where appropriate.
• Represent the business professionally at all times.
• Work towards call and engagement targets.

Required profile

• Previous experience in telesales, outbound calling or customer service (preferred but not essential).
• Strong communication and interpersonal skills.
• Confident telephone manner with the ability to build rapport quickly.
• Motivated, resilient and target‑driven attitude.
• Ability to work independently and manage time effectively.
• Comfortable in a fast‑paced, evolving environment.
• Willingness to learn about agricultural products and services.

Required skills

• Basic computer literacy for recording call details.

What we offer

• Hourly rate of £14‑£16.
• Monday‑Friday schedule, 08:30 am – 05:00 pm.
• Temporary ongoing contract with the possibility of extension.
• Opportunity to develop sales skills in a supportive environment.