PA Secretary Team Manager – Senior Secretarial Leadership

About the role

This senior position leads a large secretarial team across multiple UK offices of an international law firm. You will be responsible for delivering high‑quality administrative support while driving change and fostering a collaborative culture.

Key responsibilities

• Lead, manage and develop a sizeable secretarial team in London and regional offices.
• Oversee digital workflow systems to ensure efficient task allocation and completion.
• Drive performance management, appraisals, training and career development initiatives.
• Implement change initiatives and process improvements to enhance support delivery.
• Build strong relationships with senior stakeholders and coordinate regular team meetings.
• Support effective resourcing and forward planning of secretarial support needs.

Required profile

• Proven experience managing secretarial or administrative teams in a professional services environment.
• Strong leadership and stakeholder management skills with the ability to influence at all levels.
• Experience with workflow or task management systems.
• Excellent organisational, communication and relationship‑building capabilities.
• Proactive, collaborative and resilient, able to balance strategic oversight with hands‑on leadership.

Required skills

What we offer

• Salary up to £75,000 per year.
• Hybrid working arrangement in London.
• Opportunity to shape a high‑impact function within a leading international law firm.