Part Time Administrator

About the role

We are seeking a proactive Administrator to join a friendly, FCA‑regulated consumer credit company in North London on a permanent part‑time basis. The role supports day‑to‑day administration, ensuring smooth processes, accurate records and an excellent customer experience.

Key responsibilities

• Processing loan applications from initial submission through to completion
• Verifying customer information and supporting documentation
• Preparing loan agreements and associated paperwork
• Maintaining accurate records and updating internal CRM systems
• Monitoring applications to ensure deadlines and service standards are met
• Responding professionally to customer enquiries
• Liaising with external agents and third parties
• Producing reports and maintaining filing systems
• Ensuring compliance with company procedures and FCA regulations
• Identifying and escalating any issues or discrepancies

Required profile

• Previous administration experience in a professional office environment
• Excellent organisational skills with the ability to multitask effectively
• Strong attention to detail and accuracy
• Outstanding customer service and communication skills
• Good IT skills, including Microsoft Office (Word, Excel, Outlook)
• Experience using CRM or database systems

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• CRM systems