Part-Time Customer Service Associate
greystar · Dockside
Job description
About the role
The Customer Service Associate supports day‑to‑day property management and community experience, handling marketing, maintenance, and tenancy administration. This part‑time position works 20 hours per week and aims to achieve occupancy and retention goals.
Key responsibilities
- Deliver front‑of‑house customer service, responding to resident queries and complaints in line with Greystar’s procedures.
- Support community events, marketing activities such as open days and leafleting, and sales/leasing tasks including viewings and follow‑ups.
- Manage administrative duties: log maintenance requests, prepare notices, update databases, and process rent arrears and refunds.
- Ensure health and safety compliance and participate in on‑call emergency support as needed.
Required profile
- Proven experience in a customer‑facing service role with excellent communication skills.
- Strong team player with the ability to work autonomously and multitask.
- Good organisational and numerical abilities, fluent in English.
Required skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Published 15 hours ago
Expires 1 month from now
3 views · 0 interested
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greystar
Dockside
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