Parts Advisor

About the role

We are recruiting on behalf of a respected automotive retailer in Chichester to join a successful after‑sales team. As a Parts Advisor you will support the workshop, service department and retail customers by ensuring the efficient supply of genuine manufacturer parts.

Key responsibilities

• Assist retail and trade customers with parts enquiries in person and over the phone.
• Identify and supply the correct parts quickly and accurately.
• Manage stock levels, goods‑in, and inventory control.
• Process orders, invoices and parts documentation.
• Support workshop and service teams to maintain an efficient workflow.
• Deliver exceptional customer service and build strong relationships.

Required profile

• Strong communication skills and a customer‑focused attitude.
• Ability to work accurately under pressure.
• Experience in an automotive parts or dealership environment is desirable but not mandatory.

Required skills

What we offer

• Basic salary of £30,000 per year plus a £1,200 annual bonus.
• Full‑time permanent contract, Monday‑Friday 8:00 am‑5:30 pm with occasional Saturdays.
• Stable, family‑owned business with excellent manufacturer support.
• Ongoing training and clear career progression opportunities.