Part‑time Office Manager

About the role

We are looking for a proactive Part‑time Office Manager to lead the daily operations of our Gloucester centre. Working 20+ hours per week, you will act as the face of the business, ensuring a seamless experience for visitors, members and staff.

Key responsibilities

• Oversee all on‑site activities, from facility management to customer interactions.
• Conduct tours for prospective members and upsell services to existing customers.
• Maintain high standards of service, turning satisfied clients into brand ambassadors.
• Resolve operational issues promptly and efficiently.
• Collaborate with the wider IWG network to meet performance targets.

Required profile

• Proven experience leading a small, customer‑focused team (e.g., flexible workspace, retail or hospitality).
• Strong commercial mindset with a track record of meeting or exceeding targets.
• Passionate, driven and resilient with a hands‑on approach to problem‑solving.

Required skills

What we offer

• Competitive salary (£32,000‑£35,000 per year) with bonus potential.
• Comprehensive induction, ongoing training and clear promotion pathways.
• Flexible, sociable hours and a suite of wellbeing benefits.
• Access to a global network of 4,000+ tech‑enabled workspaces.