Part‑Time Receptionist at Prince Regent Swimming Complex

About the role

We are seeking a friendly, part‑time Receptionist to be the first point of contact at the Prince Regent Swimming Complex. Working 16 hours per week on a weekend rota, you will welcome visitors, handle enquiries and support the smooth operation of the centre.

Key responsibilities

• Greet members and visitors with a smile and provide accurate information about facilities, classes and promotions.
• Handle face‑to‑face, phone and online enquiries, process bookings, memberships and cash/card payments using the centre’s systems.
• Maintain a tidy, welcoming reception area and ensure high standards of presentation.
• Support the delivery of events and activities, working collaboratively with the multi‑skill team.
• Follow Freedom Leisure policies on safeguarding, health & safety and customer care.

Required profile

• Passionate about delivering excellent customer service.
• Comfortable using till systems and handling cash or card transactions.
• Ability to multitask and stay calm in a busy environment.
• Proactive, flexible and reliable team player.

Required skills

What we offer

• Full training and ongoing professional development.
• Friendly, inclusive workplace within a charitable leisure trust.
• Opportunities to grow within Freedom Leisure’s network of over 130 centres.