Personal Welfare Manager (North) / Senior Social Worker

About the role

We are seeking a Personal Welfare Manager (North) who will also act as a Senior Social Worker to lead our Personal Welfare service for former miners and their families across Yorkshire and the North East. Based in our Pontefract office, the role combines strategic leadership with hands‑on case work, ensuring high‑quality support and advocacy for a vulnerable client group.

Key responsibilities

• Provide professional leadership and day‑to‑day management of a team of office‑based and home‑based Social Workers and Social Work Assistants.
• Oversee case allocation, monitor progress and ensure compliance with safeguarding policies.
• Maintain a small personal caseload, delivering assessments, benefits advice, advocacy and emotional support as needed.
• Develop and nurture partnerships with local agencies, charities and health services to enhance service provision.
• Drive service performance, analyse data, and implement improvements to meet quality standards.
• Conduct supervision, appraisals, case reviews and observations to support staff development.

Required profile

• Significant experience in health and social care, preferably within a social work setting.
• Proven track record of managing a team of social workers or similar professionals.
• Experience working with older people, people with disabilities or vulnerable populations.
• Strong understanding of welfare benefits, advocacy and safeguarding procedures.

Required skills

• Leadership and team management.
• Case management and assessment.
• Safeguarding and risk assessment.
• Stakeholder partnership development.

What we offer

• Competitive salary of £42,011 per annum.
• Hybrid working arrangement with a base in Pontefract and regional travel.
• Opportunity to make a tangible difference to former miners and their families.
• Professional development and supportive team environment.