Planning Technical Support Officer – Hertford

About the role

We are looking for an experienced Planning Technical Support Officer to join a busy Planning Service in Hertford. The role involves providing technical and administrative assistance to the Development Management team, ensuring planning applications are processed efficiently and accurately.

Key responsibilities

• Validate and register planning applications.
• Maintain accurate planning records and databases.
• Respond to customer enquiries via telephone, email and in person.
• Process planning documentation and manage consultations.
• Assist planning officers with administrative and technical tasks.
• Support the digitisation of planning data, including TPOs.

Required profile

• Experience in planning administration or development management within a Local Planning Authority.
• Strong attention to detail and organisational abilities.
• Excellent customer service and communication skills.
• Ability to work independently and manage a varied workload.

Required skills

• Proficiency with UNIFORM planning case management system.
• Experience using case management software and general IT applications.

What we offer

• Daily rate of £94.05.
• Full‑time (37 hours) or part‑time (22 hours) options.
• Fixed‑term contract until October 2026 with possible extension.
• Hybrid working – at least one day per week in the office.