Police Community Support Officer – Inner London

About the role

Join British Transport Police as a Police Community Support Officer (PCSO) and help keep millions of passengers and staff safe across the UK rail network. Working in inner London, you will protect the railway environment, reduce disruption, prevent crime and boost public confidence.

Key responsibilities

• Conduct visible patrols across stations and the rail network.
• Support victims and provide reassurance to the public.
• Assist with minor investigations and intelligence gathering.
• Help manage security threats and incidents.
• Build strong relationships within communities and partner organisations.
• Support Police Officers in operational policing activity.
• Use handcuffs and other equipment as part of an enhanced operational role.

Required profile

• Resilient and calm under pressure.
• Excellent customer service skills.
• Strong communication and interpersonal ability.
• Passionate about supporting communities and building trust.
• Effective team player.
• Willingness to work shifts, including weekends and bank holidays.

Required skills

What we offer

• Salary: £28,486.92 per year.
• London allowance and shift allowance up to 20%.
• 28 days annual leave, rising to 30 with service.
• Travel benefits and defined contribution pension scheme.
• Internal progression opportunities, including routes to become a Police Officer.
• Ongoing learning and development through in‑house talent teams.