Pre Tenancy Coordinator

About the role

We are seeking a proactive Pre Tenancy Coordinator to join our London office and support the smooth start of residential lettings. You will work closely with clients, suppliers and internal teams to ensure every tenancy begins on schedule and complies with legal standards.

Key responsibilities

• Process high volumes of lettings administration efficiently.
• Conduct due‑diligence checks on prospective tenants and related parties.
• Arrange and oversee pre‑tenancy tasks such as cleaning and check‑ins.
• Maintain the property register and update window displays.
• Liaise with clients, branch staff, property management and accounts to coordinate lettings.
• Provide general office support including filing, archiving and ordering stationery.

Required profile

• Previous experience in an administrative or office‑based role.
• Professional presentation and confidence in face‑to‑face and telephone interactions.
• Strong ability to prioritise multiple tasks and keep electronic records orderly.
• Excellent written and verbal communication skills.
• Commitment to high standards of organisation and reliability.

Required skills

• Proficiency with the Microsoft Office suite.

What we offer

• Comprehensive induction and ongoing training programmes.
• Generous holiday entitlement starting at 23 days, rising to 30.
• Work‑life balance with a standard 9:00‑17:30, Monday‑Friday schedule.
• Team recognition awards and clear career progression pathways.
• Access to the award‑winning ‘Under One Roof’ discount scheme.