Product Manager

About the role

We are looking for an experienced Product Manager to join our friendly London team. You will be responsible for sourcing and managing overseas destination management companies (DMCs) and ground partners, building and pricing trips, and ensuring high‑quality content across our platforms.

Key responsibilities

• Identify, evaluate and onboard new DMCs and local partners in Central/South America, Asia or Oceania.
• Design, build and continuously improve guided tours, small‑group trips and tailor‑made itineraries.
• Set departure dates, capacities and seasonal availability in collaboration with partners.
• Lead supplier contracting, rate negotiations and commercial term agreements.
• Own trip pricing, margin management and cost control, working closely with Finance.
• Load trips into internal systems and websites, ensuring accurate itineraries, inclusions and exclusions.
• Collaborate with Marketing on product copy, destination content and promotional campaigns.
• Act as the primary point of contact for international DMCs, providing training and support.
• Monitor product performance, gather sales insights and recommend improvements.
• Support Sales teams with complex itinerary builds and product queries.

Required profile

• Minimum 3 years of experience in travel product management, operations or contracting.
• Strong understanding of DMC‑led products and the ability to evaluate supplier performance.
• Excellent communication skills and ability to build long‑term partnerships.
• Analytical mindset with experience in pricing, margin management and cost control.

Required skills

• Experience negotiating rates and commercial terms with suppliers.
• Proficiency in product loading and data accuracy within internal systems.
• Ability to work cross‑functionally with Sales, Marketing, Finance and Customer Experience teams.