Production AI Engineer – Vice President

About the role

The Production AI Engineer – Vice President will design, build and operate intelligent systems that power Citi’s global production environment. This engineering‑first role sits at the intersection of software craftsmanship, AI‑native development and large‑scale distributed systems, driving the transformation toward autonomous, self‑healing infrastructure.

Key responsibilities

• Design, develop and maintain production‑grade software with a focus on reliability, scalability and operational excellence.
• Architect and implement agentic AI workflows that can reason, plan and act across production environments with minimal human intervention.
• Apply advanced prompt‑engineering techniques to embed large language models into incident‑response tools and developer productivity platforms.
• Lead the creation of AI‑native observability solutions that detect anomalies, predict failures and automate remediation.
• Write clean, well‑tested, well‑documented code across the full stack and champion best practices such as code review, pair programming and test‑driven development.
• Drive continuous delivery and automation by evolving CI/CD pipelines, Infrastructure‑as‑Code tooling and GitOps workflows.

Required profile

• Excellent communication skills for internal negotiation and stakeholder alignment.
• Proven ability to plan short‑ to medium‑term actions and resources within a technology function.
• Accountable for delivering end‑to‑end projects with measurable business impact.
• Strong understanding of how multiple technical areas interact to achieve functional objectives.

Required skills

• Production‑grade software development
• Agentic AI workflow design
• Prompt engineering for large language models (LLMs)
• AI‑native observability and anomaly detection
• CI/CD pipeline development
• Infrastructure‑as‑Code (IaC) tooling
• GitOps workflow management