Programme Manager – Customer‑Facing Complex Programs

About the role

We are looking for an experienced Programme Manager to lead the delivery of complex, multi‑stakeholder programmes for a key customer. This hybrid position combines on‑site collaboration in Whiteley, Hampshire with regular travel to customer sites.

Key responsibilities

• Act as the primary customer interface, building trusted relationships.
• Lead end‑to‑end programme delivery across scope, schedule, cost and risk.
• Drive programme governance, including steering boards and executive reporting.
• Manage multiple projects, workstreams and dependencies.
• Oversee financial performance, forecasting and contractual commitments.
• Engage and influence stakeholders across customers, partners and internal teams.
• Ensure robust risk, issue and delivery assurance management.
• Support programme growth through change requests, proposals and bid activity.

Required profile

• Proven Programme Manager or Senior Project Manager experience.
• Strong track record in customer‑facing, stakeholder‑driven environments.
• Experience delivering complex, multi‑party programmes.
• Demonstrable expertise in governance, financial management and risk control.
• Confidence engaging and influencing senior stakeholders.
• Degree qualified or equivalent experience.

Required skills

What we offer

• Contributory pension scheme and private medical insurance.
• 33 days annual leave (including public holidays).
• Flexible benefits package, including life assurance.
• Opportunities for professional development and career progression.