Project Manager – Enterprise Implementations

About the role

As a Project Manager at Sona, you will own a portfolio of enterprise implementations, guiding them from kickoff to go‑live. Working closely with a Solutions Architect and senior customer stakeholders, you will ensure Sona’s AI‑native workforce management platform delivers on scope, budget and timeline.

Key responsibilities

• Lead and deliver projects on time, within scope and budget while maintaining the highest quality standards.
• Manage project risks, dependencies and scope, communicating mitigations and changes clearly to all stakeholders.
• Act as the primary customer advocate, building strong relationships and managing expectations throughout delivery.
• Coordinate internal teams, vendors and customers to ensure successful outcomes and efficient resource deployment.
• Produce clear, consistent documentation and status reports, escalating risks where required.
• Support the “Land and Expand” approach by driving strong customer partnerships and early value realisation.
• Continuously improve project processes and tools to enhance delivery speed, quality and customer satisfaction.

Required profile

• Proven success delivering enterprise software implementation projects on time, within budget and scope.
• Excellent communication and stakeholder management skills, including experience with C‑level executives.
• Strong leadership and collaboration abilities, able to influence without direct authority.
• Strategic thinker with robust risk‑management, planning and prioritisation capabilities.
• Calm, organised and results‑driven under pressure with excellent time‑management.
• Confident presenting, reporting and managing multiple complex projects simultaneously.

Required skills

• Smartsheets
• AI tools

What we offer

• Salary £70,000‑£80,000 per annum
• Hybrid working pattern (2+ days in London office, plus travel)
• Share options
• 35 days annual leave (including flexible public holidays)
• Extra day of leave for each year of service
• Pension contributions matched up to 5%
• Comprehensive health insurance
• Enhanced parental leave & pay
• Salary‑sacrifice childcare scheme (Workplace Nursery)
• All‑expenses‑paid team retreats
• Latest MacBook and equipment budget for home office
• Professional development budget
• Unlimited free books