Project Officer

About the role

We are looking for an experienced Project Officer to support the delivery of national programmes for a leading UK charity. The role is temporary, remote‑first, and involves working closely with a collaborative team to ensure smooth programme administration and stakeholder engagement.

Key responsibilities

• Provide day‑to‑day administrative support for national programmes, including record keeping and data integrity across CRM and internal systems.
• Coordinate participant recruitment, onboarding, and engagement activities.
• Schedule meetings, manage shared inboxes, and prepare reports, performance data, and programme updates.
• Support quality‑assurance processes and continuous‑improvement initiatives.
• Act as the first point of contact for participants, partners, and stakeholders, handling enquiries via email, phone, and online platforms.
• Assist with the organisation of online events, webinars, and virtual learning sessions.

Required profile

• Previous experience in an administrative, programme support, project support or coordination role.
• Proven ability to manage shared inboxes and respond to stakeholder enquiries.
• Experience working to deadlines and juggling multiple priorities in a fast‑paced environment.
• Strong collaborative skills and the ability to work effectively within a team.
• Experience gathering, analysing, and reporting on data.

Required skills

• Microsoft Teams
• Zoom
• Learning Management Systems (LMS)
• Customer Relationship Management (CRM) platforms

What we offer

• Remote working with occasional travel for meetings or events.
• Opportunity to contribute to national programmes that make a positive impact across UK communities.