Project Support Co-ordinator – Grade C

About the role

This position supports the Parking Services Transformation Programme for Birmingham City Council. Working closely with the Head of Service and Programme Manager, you will help drive coordination, pace and oversight across several complex work streams.

Key responsibilities

• Coordinate multiple transformation work streams, tracking milestones and inter‑dependencies.
• Support service restructuring activities, including planning, tracking and implementation.
• Drive process reviews, identify efficiency opportunities and support automation and digital initiatives.
• Prepare reporting packs for programme boards and governance meetings, capture decisions and follow up actions.
• Maintain visibility of risks, delays and dependencies, escalating early to keep delivery on track.
• Facilitate communication and progress reporting across stakeholder groups.

Required profile

• Highly organised and proactive with experience in project or programme support.
• Ability to manage multiple priorities in a fast‑paced environment while maintaining attention to detail.
• Comfortable supporting senior stakeholders and working within structured governance processes.

Required skills