Property Administration Assistant (Part‑time Contractor)

About the role

We are seeking an organised and dependable Property Administration Assistant to support the smooth operation of a busy residential estate in South West London. Working closely with the Estate Manager, you will be the first point of contact for residents and visitors, handling administrative tasks and ensuring compliance with regulations.

Key responsibilities

• Provide comprehensive administrative support including typing, drafting letters, creating templates, filing and managing databases.
• Answer telephone calls, log enquiries, check voicemails and respond to standard queries.
• Process incoming and outgoing post, create notices and update on‑site notice boards.
• Maintain strict confidentiality and ensure all work complies with GDPR requirements.
• Record resident interactions accurately in the Resident Engagement Database.

Required profile

• Highly organised with strong attention to detail.
• Dependable with excellent people and communication skills.
• Proactive and able to work independently in a community‑focused environment.
• Comfortable handling confidential information.

Required skills

• Database management.
• Knowledge of GDPR compliance.