Property Helpdesk Administrator

About the role

The Property Helpdesk Administrator will be the central point of contact for reactive and planned maintenance across a national residential estate. Working within a hybrid model from Bracknell, you will support the property team to ensure works are delivered efficiently, compliantly and cost‑effectively.

Key responsibilities

• Coordinate maintenance requests and allocate resources across multiple sites.
• Manage records, compliance data and purchase orders within internal systems.
• Liaise with contractors, stakeholders and internal teams to ensure timely delivery of works.
• Track performance, maintain reporting and ensure statutory checks are completed.

Required profile

• Experience in helpdesk, facilities or maintenance coordination.
• Strong organisational and communication abilities.
• Ability to manage multiple priorities in a fast‑paced environment.

Required skills

• Proficiency in Microsoft Excel.
• Experience using facility management (FM) systems.

What we offer

• Salary up to £27,000 per year.
• Benefits package and flexible working.
• Hybrid working model (office and remote).
• Opportunities for long‑term development within a growing organisation.