Property Management Assistant

About the role

We are seeking a Property Management Assistant to support the day‑to‑day running of residential leasehold developments. Working closely with Property Managers, you will be the first point of contact for residents and contractors, ensuring sites are well maintained, compliant and running smoothly.

Key responsibilities

• Assist with the daily management of residential developments, including coordinating maintenance requests and ensuring timely resolution.
• Respond to resident and contractor enquiries, maintain positive resident relations, and handle lease documentation, invoices and statutory notices.
• Maintain accurate records of payments, communications and documents, conduct property inspections and report findings.
• Support budgeting, financial reports and reconciliations, and coordinate with contractors and suppliers for repairs.

Required profile

• Experience in property management, real estate or administrative support.
• Highly organised with strong attention to detail and ability to manage competing priorities.
• Clear professional communication skills, both written and verbal.
• Ability to handle resident queries with patience, empathy and professionalism.

Required skills

• Proficiency with Microsoft Office.
• Experience using administrative systems.

What we offer

• Ongoing training and professional development with clear career progression.
• Birthday off and 25 days annual leave plus paid bank holidays.