Property Manager – Residential Lettings

About the role

We are seeking a proactive Property Manager to oversee a residential lettings portfolio in the Staines area. You will be the primary point of contact for landlords and tenants, ensuring properties are compliant, well‑maintained and professionally managed.

Key responsibilities

• Manage the full property management lifecycle from move‑in to move‑out.
• Coordinate maintenance, repairs and contractor appointments.
• Conduct regular property inspections and uphold standards.
• Handle landlord and tenant enquiries with professionalism.
• Administer compliance documentation such as EICRs, Gas Safety Certificates, EPCs and tenancy agreements.
• Maintain accurate records using property management software.
• Collect rent, respond to client account queries and process insurance claims.
• Issue statutory notices and support the renewals team as needed.
• Assist with marketing initiatives and identify upselling opportunities for landlord services.

Required profile

• Previous experience in property management or residential lettings.
• Strong administrative and organisational abilities with keen attention to detail.
• Excellent communication and customer‑service skills.
• Ability to build and maintain strong relationships with clients and colleagues.
• Full UK driving licence (access to a car preferred).

Required skills

• Experience using property management software (desirable).