Quality Co-ordinator (HVAC & Fire)

About the role

We are looking for an organized and data‑driven Quality Co‑ordinator to join our team in the HVAC & Fire industry. This hands‑on position sits at the centre of our quality function, coordinating day‑to‑day quality systems, owning data and reporting, and acting as the link between engineers, installers, admin staff and management.

Key responsibilities

• Coordinate and maintain quality documentation, records and data for HVAC installations, servicing and manufacturing.
• Own the non‑conformance and customer feedback process, logging issues, chasing corrective actions and analysing trends.
• Build and maintain Excel spreadsheets, trackers and dashboards to monitor quality performance.
• Produce regular quality reports, summaries and charts for the Quality Engineer, Quality Manager and wider management team.
• Coordinate internal audit schedules and support external inspections, collating evidence and following up on findings.

Required profile

• Good general education to GCSE grade 4 or above (or equivalent), including Maths and English.
• Around 1–2 years’ experience in a quality, administrative, data or reporting role, preferably in a technical or engineering environment.
• Training or certification in quality, internal auditing, data analysis or HVAC is a plus.

Required skills

• Strong organisational and coordination abilities with high attention to detail.
• Confident working with numbers, spotting errors and drawing conclusions from data.
• Good communication skills and the confidence to work across teams.
• Working knowledge of quality management systems and standards such as ISO 9001.
• Advanced Excel skills for data analysis and reporting, plus proficiency with the Microsoft Office suite.