Quality Technician

About the role

The Quality Technician will work on a continental 3‑on‑3‑off rotating days and nights pattern at a leading fibre‑to‑the‑X manufacturer in the Scottish Borders. Reporting to the UK Quality Manager, you will ensure internal, customer and regulatory quality standards are met while driving continuous improvement.

Key responsibilities

• Monitor the production lifecycle and perform regular testing/audits to ensure compliance.
• Support business areas to maintain continuity of supply.
• Collaborate with departments to develop corrective actions, solutions, controls and improvements.
• Support the NCR process and drive continuous improvement.
• Inspect and test materials, processes and products against specifications.
• Identify issues, segregate non‑conforming product and determine disposition.
• Perform internal audits and assist with external and supplier audits to ISO 9001.
• Research, analyse and report findings within a manufacturing environment.
• Carry out calibration duties and maintain the company’s calibration schedule.
• Ensure safe, high‑standard packaging of all customer products.
• Work with internal teams to reduce scrap and re‑works, increase tonnage and improve customer satisfaction.

Required profile

• Education to HNC/HND level or equivalent time‑served experience in engineering, manufacturing, science or a technical discipline.
• Experience in a medium to high‑volume production environment.
• Solid understanding of ISO 9001 standards.
• Proven track record in problem solving, root‑cause analysis and 7‑step corrective‑action plans.
• Experience implementing proactive change and familiarity with ERP/MRP systems (e.g., SAP).
• Methodical mindset with strong adherence to processes.
• Open to candidates with transferable skills from NHS, armed forces, lab testing or scientific backgrounds.

Required skills

• ISO 9001
• Root‑Cause Analysis
• 7‑Step Corrective‑Action
• ERP/MRP (SAP)
• Calibration procedures
• Inspection and testing techniques
• NCR (Non‑Conformance Review) process
• Internal and external audit support
• Use of measurement devices

What we offer

• Base salary £28,195 per annum.
• 26% shift allowance for continental 3‑on‑3‑off rotating days/nights.
• Site‑based role in the beautiful Scottish Borders, ~1 hour south of Edinburgh.
• Opportunity to join a fast‑growing global manufacturer with sites across Europe, the USA and the Middle‑East.