Reception Administrator

About the role

We are seeking a Reception Administrator to be the first point of contact for clients at our Bicester office. You will welcome visitors, manage telephone and email enquiries, and support the partners with a range of administrative duties, helping to ensure the smooth day‑to‑day operation of the practice.

Key responsibilities

• Greet clients and visitors in a professional, friendly manner.
• Answer and direct telephone calls and email enquiries.
• Onboard new clients and accurately enter their details into company systems.
• Maintain up‑to‑date client records and documentation.
• Manage meeting‑room bookings and prepare rooms for client meetings.
• Provide administrative support to partners and the wider team.
• Handle incoming and outgoing post and general office duties.
• Assist with overflow administration to keep the office running efficiently.

Required profile

• Friendly, professional and approachable.
• Experienced in reception, administration, customer service or office support.
• Excellent communication and interpersonal skills.
• Highly organised with strong attention to detail.
• Comfortable working in a busy office environment.
• Proactive attitude with a desire to develop a career in accountancy.

Required skills

• Microsoft Office

What we offer

• Competitive salary of £30,000‑£35,000 per year.
• Enhanced pension scheme.
• 21 days holiday plus bank holidays.
• Supportive, progressive working culture with full training and development.
• Career progression opportunities within a growing nationwide accountancy practice.
• Modern office environment in Banbury.
• Monday‑Friday working hours, no weekends.