Receptionist & Administrator – Front‑Office Support

About the role

We are seeking a friendly and organised Receptionist & Administrator to be the first point of contact for our busy professional office in St. Albans. You will deliver excellent customer service while providing administrative support across several departments.

Key responsibilities

• Welcome visitors, answer and direct incoming calls, and manage front‑of‑house communications.
• Handle incoming and outgoing post, scanning, filing and maintain confidential client records.
• Book couriers, arrange refreshments and set up meeting rooms.
• Provide diary management, meeting coordination and document preparation for multiple teams.
• Assist with internal projects, training administration and company events.
• Support general administrative duties as required.

Required profile

• Previous experience in a reception or administrative role.
• Excellent communication and customer‑service skills.
• Strong organisational ability and high attention to detail.
• Proactive attitude with the confidence to work independently.

Required skills

• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Familiarity with document management systems (desirable)

What we offer

• Competitive salary between £25,000 and £30,000 per annum.
• Full‑time, Monday‑to‑Friday schedule.
• Supportive and professional working environment.